Question 1

How does the private transfer from Dubai airport work?

Accepted Answer

A driver waits for you at baggage claim and takes you to your hotel in a private vehicle, for up to 4 people. You are contacted on WhatsApp before your flight.

Question 2

How do I get the transfer price?

Accepted Answer

The transfer is on a personalised quote: write to us on WhatsApp with your hotel, the number of people and the date. We reply within 2 hours. To compare with the metro or a taxi, read our guide from the airport to the hotel.

Question 3

How many people per vehicle?

Accepted Answer

The vehicle is private for up to 4 people. For more than 4 people or for another airport, contact us on WhatsApp.

Question 4

Can I book a one-way, a return or a round trip?

Accepted Answer

Yes, all three options exist: one-way arrival, one-way departure or round trip. A supplement of 50 AED applies for Jebel Ali.

Question 5

How far in advance do I need to book?

Accepted Answer

Bookings must be made at least 24 hours in advance.

Question 6

Does the driver speak French?

Accepted Answer

Our driver speaks English. Our French-speaking team remains reachable on WhatsApp before and during your arrival.

Question 7

Can I get an invoice?

Accepted Answer

Yes, an invoice is available on request.

Question 8

Can I cancel my transfer?

Accepted Answer

Airport and hotel transfers may have cancellation fees of up to 50%, up to 48 hours before the service at the latest. The full conditions are in the FAQ and in our terms and conditions.

What's included

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